Welcome to the North Carolina Family-to-Family Health Care Information Center (HIC)

Specific activities of this project include:

• Providing education and training to organizations currently serving families with children who have special health care needs
• Developing and disseminating health care and Home and Community Based Services (HCBS) information, including information about the NC Medicaid Waiver Program, private and public health insurance, Medical Home, etc.
• Promoting the philosophy of individual and family directed supports

Resources:

• Publications
• Packets of Information
• Workshops and Trainings
• Useful Links
• Download a PDF brochure
  • NC's Health Information Center (HIC)
  • NC's Health Information Center (HIC) Spanish 

For more information:
Contact Wendy Ward: 800-962-6817, ext. 35 or send an email to HIC@ecacmail.org.

This project was created in collaboration with the Children and Youth Branch, Women and Children’s Section of the NC Division of Public Health.

Publications

The Beacon, our monthly e-newsletter is available now! Please visit the Publications   page of the Resources section of our website to download The Beacon.

Download the following PDF publications:

• Medical Home
• MH Curriculum (shortened)

NEW! - Fact Sheets are now available to download (PDF) on the following topics:

• 1:   HIPAA  (English)    HIPAA (Spanish)
• 2:   ERISA (English)     ERISA (Spanish)
• 3:   COBRA (English)    COBRA  (Spanish)
• 3a: EMTALA (English)  EMTALA (Spanish)
• 4:   FMLA (English)      FMLA (Spanish)
• 5:   MHPA (English)     MPHA Spanish
• 6:    Insurance
• 7:    Insurance Denials and Appeals
• 8:    Medicaid
• 9:    CAP
• 10:  EPSDT
• 11:  SSI
• 12:  Medicare
• 13:  Title V
• 14:  Health Choice
• 15:  NC Public Health
• 16: CSHS (English)  CSHS (Spanish)    
• 17:  Low Cost / Free Clinics
• 18:  Prescription Assistance (English)   Prescription Assistance (Spanish)
• 26:  Medical Home
  

Fact Cards and Brochures from NC Public Health!

Download the PDF brochure:

• Does Your Child Have Health Insurance? (brochure)

Download the PDF fact card:

• Does Your Child Have Health Insurance?
• The Right Call Every Time. Your Medical Home
• Choosing a Quality Medical Home
• Medical Home vs. Emergency Room
• Make each doctor's visit work for you!
• Colds, the Flu, and Other Infections
• Ear Infections
• Fever: the body's way of fighting sickness

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Packets of Information

Coming soon. Please visit our Resources page.

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Workshops and Trainings

Our workshops and trainings are designed with families in mind.  To schedule a workshop in your area, please call 1-800-962-6817 today and ask for the HIC Project.

Coming Soon: HIC workshop titles and descriptions!

The following workshop is now available for download:

How to Be an Effective Health Care Advocate

• Introduction (read me first!)
• How to be an Effective Health CareAdvocate (presentation)
• Web workbook (go ahead....mark in the book!)
• Evaluation (please remember to share your thoughts with us!)

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Useful Links

Below are links to resources we think you will find especially helpful.  You can also find more on our Links page.

Family Voices

American Academy of Pediatrics: Children with Special Health Care Needs

North Carolina Pediatric Society

NC Department of Health and Human Services, Division of Medical Assistance

Families USA, The Voice for Health Care Consumers

NC Healthy Start Foundation

NC Health Info

NC Association of Free Clinics

Healthy and Ready to Work National Resource Center

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